Politique de remboursement

Return & Refund Policy – Shop1313x
We accept returns within 14 days of delivery for eligible items.

Grocery & Food Items
Due to food safety and hygiene regulations, grocery items (including spices, flour, dals, snacks, and other food products) are final sale once opened.
Unopened and sealed grocery items may be returned within 14 days in their original condition.

Clothing & Home Décor
Clothing and non-food items may be returned within 14 days if they are:
Unused
Unworn
In original packaging with tags attached
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at:
📧 shop1313x@gmail.com
Please include clear photos of the item and packaging so we can resolve the issue quickly.
Return Shipping
Customers are responsible for return shipping costs unless the item was damaged or incorrect.
Refunds are processed after inspection of returned items.
Non-Returnable Items
Opened food products
Sale items
Gift cards